Dopsof Support Policy: We're Here to Help!
At Dopsof, we’re committed to providing you with a smooth and enjoyable shopping experience. If you have any questions, concerns, or need some assistance with your order, our friendly customer support team is here to help!
Here’s how you can reach us:
- Email: Our email address is support@dopsof.com or care.dopsof@gmail.com. This is a great option for detailed questions or sending screenshots/attachments.
- Phone: Call us at +91-9913396996 during our business hours: 10AM-6PM (Everyday). This is a good option for quick questions or if you prefer to speak to someone directly.
What kind of support can we offer?
Our support team can assist you with a variety of things, including:
- Order inquiries: Tracking your order, checking order status, making changes to your order (if possible), or any questions about your order.
- Product questions: Size charts, product details, material information, or anything related to a specific Dopsof product.
- Returns and refunds: Initiating a return, questions about our return policy, or any issues with your return process.
- Website or account issues: Trouble logging in, problems navigating the website, or any technical difficulties you encounter.
- General inquiries: Anything else Dopsof-related!
Our commitment to you:
- We strive to respond to all inquiries within 1-2 business days.
- We’ll do our best to answer your questions thoroughly and provide helpful solutions.
- We appreciate your patience and understanding, especially during peak times.
Here are some additional things to keep in mind:
- For order-related issues, please have your order number readily available when contacting us.
- The more details you can provide about your inquiry, the better we can assist you.
- We treat all our customers with respect and courtesy. We expect the same from you when interacting with our support team.